預約與收費常見問題 FAQ

24小時服務背後的用心良苦與成本付出

  • 我們的標準營業時間是 11:00 - 21:00。
    Our standard working hours are 11:00 - 21:00.

    為了照顧到深夜收工、清晨要出席重要場合，或者行程緊湊的客人，114HAIR 特別提供全天候 24 小時服務。我們之所以堅持這份用心良苦的安排，是因為我們深知每位客人的時間都很寶貴。To accommodate clients with late-night shifts, early-morning events, or tight schedules, 114HAIR proudly offers 24-hour services. We go the extra mile because we know how precious your time is.


    不過，在標準營業時間以外的時段，髮型師和團隊需要付出額外的心力、時間以及犧牲休息陪伴家人的時光。因此，營業時間以外（21:00 至翌日 11:00）的預約，均需額外收取 HK$350 的加班費。感謝大家的體諒與對職人精神的尊重！

    However, operating outside standard hours requires extra time, energy, and sacrifice from our stylists and team. Therefore, an overtime service charge of HK$350 applies to all bookings outside working hours (21:00 to 11:00 the next day). Thank you for your understanding and respect for our craft!

  • 如果您計劃在預約當天才聯絡我們，或者直接親臨現場（Walk-in），這將被視為「即日預約」。
    If you contact us on the same day of your desired service or visit us without a prior booking, it is considered a Same-Day / Walk-in booking.

    留位費： 需即時支付預約項目定價之 50% 作為留位費（所有留位費將在最後結帳金額中扣除）。Reservation Fee: A deposit of 50% of the service price is required (this will be fully deducted from your final bill).

    附加費： 由於即日臨時預約需要店舖即時調動人力與材料去配合，因此需另外收取 +20% 的總附加服務費用。Surcharge: Since same-day bookings require immediate rearrangement of our staff and resources, a +20% Total Service Surcharge will be applied.

  • 項目留位費收費 / Reservation Fee Rates

    不包括即日預約 / Except same-day booking or walk-in

    • 洗吹或洗剪吹：每位港幣50元

    • Shampoo & Blowdry or Haircut: HKD 50 per person

    • 染或電髮或焗油：每位港幣200元

    • Hair Dying or Perming or Treatment: HKD 200 per person

    • 漂或漂染：每位港幣300元

    • Bleaching: HKD 300 per person

    付款與確認 / Payment & Confirmation

    • 成功付款留位費，才會確認預約。

    • Booking will only be confirmed upon successful payment of the reservation fee.

    遲到沒收機制 / Lateness Forfeiture

    • 遲到20分鐘將會扣留位費。

    • The reservation fee will be forfeited if you are late for 20 minutes or more.

    取消與改期 / Cancellation & Rescheduling

    • 如需要取消或改期，請提早2日或之前通知。否則，會扣留位費。

    • Cancellations or rescheduling must be made at least 2 days in advance. Otherwise, the reservation fee will be forfeited.

    結帳扣除與優惠計算 / Deduction & Discounts

    • 完成服務後，留位費會在賬單中扣回，而優惠會在扣除留位費後計算。

    • The reservation fee will be deducted from your final bill upon completion of the service, and discounts will be calculated after this deduction.